1. Introduction

Welcome to MyU (“we,” “our,” or “us”), an interactive learning management system designed to facilitate communication, learning, and collaboration within educational environments.

We are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, or services.

2. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Name, email address, phone number

  • Student/teacher/administrator profiles

  • Login credentials

b. Educational Data

  • Class enrollments

  • Assignments, submissions, and grades

  • Learning activity and engagement data

c. Communication Data

  • Messages, comments, and discussions

  • Notifications and interactions between users

d. Technical Data

  • IP address

  • Device type, browser type

  • Usage logs and analytics

e. Payment Information

  • Billing details (if applicable)

  • Payment transactions via third-party providers (e.g., KNet)

3. How We Use Information

We use collected data to:

  • Provide and operate the MyU platform

  • Manage user accounts and authentication

  • Enable communication between educators, students, and parents

  • Improve platform performance and user experience

  • Send important updates and notifications

  • Support customer service and troubleshooting

  • Ensure compliance with legal obligations

4. Data Sharing and Disclosure

We do not sell personal data.

We may share information with:

  • Educational institutions using MyU (schools, nurseries, training centers)

  • Service providers (hosting, analytics, payment gateways)

  • Legal authorities, when required by law

  • Business transfers, in case of merger, acquisition, or restructuring

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted data transmission (SSL)

  • Secure cloud infrastructure

  • Access control and authentication protocols

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

Educational institutions may control retention policies for their users.

7. User Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent (where applicable)

Requests can be submitted to: info@myu.co

8. Children’s Privacy

MyU is designed for use within educational institutions and may involve users under the age of 18.

We process children's data only under the authority of schools or guardians and in compliance with applicable laws.

9. Third-Party Services

Our platform may integrate with third-party tools (e.g., payment gateways, analytics services). These providers have their own privacy policies, and we are not responsible for their practices.

10. International Data Transfers

If data is transferred outside your country, we ensure appropriate safeguards are in place to protect your information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date.

Continued use of MyU after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

MyU
Email: info@myu.co
Website: myu.co